Contact Us

Got a question about a casino we've reviewed, spotted something that needs updating, or want to know more about how we put our rankings together? This page explains the best way to reach Non Gamstop Casinos and what we can (and can't) help with.

What we can help with

Non Gamstop Casinos is an independent research and comparison site covering casinos not on Gamstop. We're not a casino ourselves, and we don't process deposits, withdrawals or account queries. Where we can genuinely help is with questions like:

• Corrections or updates on a brand featured in our rankings, including offer terms that have changed
• Feedback on our review methodology or the criteria we use to rate sites
• General questions about how non-Gamstop casinos work, licensing, or what to check before signing up
• Suggestions for brands or topics you'd like us to cover
• Reports of broken links, outdated information or anything else that looks off on the site

What we can't help with

Because we don't operate any of the casinos listed on this site, we're not able to assist with:

• Account verification, KYC checks or login issues on a specific casino
• Deposits, withdrawals, balances or payment disputes
• Bonus activation or wagering queries tied to a live account
• Requests to remove yourself from a casino's own database

For any of the above, the casino's own support team — usually reachable via live chat or email once you're registered — is the right port of call, since they hold your account details and transaction history.

A note if you're self-excluded through GAMSTOP

If you've reached this page after self-excluding through GAMSTOP, it's worth being clear about what we can and can't do. GAMSTOP is a UK self-exclusion scheme covering operators licensed by the UK Gambling Commission. The casinos featured on Non Gamstop Casinos are licensed outside the UK, which is why they sit outside that scheme and remain accessible during a Gamstop exclusion period. We can't lift, manage or check the status of a Gamstop exclusion for you — that sits entirely with GAMSTOP directly. If you're weighing up whether continuing to gamble is right for you at the moment, our Responsible Gambling page has practical tools and support contacts worth reading first.

How we rate and rank the sites we cover

Every brand on Non Gamstop Casinos — including Betmica, Kikibet and Betninja, currently our top-ranked options — is assessed against the same set of factors: game range, payment flexibility, bonus terms, and how clearly each site presents its licensing information. Commission from any casino we link to never buys a better position; a brand's rank reflects our editorial assessment, not what it pays us. If you think we've got something wrong on a specific listing, that's exactly the kind of feedback this contact page exists for.

Before you get in touch — check these first

A lot of common questions are already answered elsewhere on the site, which can save you a wait:

• For a full rundown of how the top-rated sites compare on games, bonuses and payments, see our Non Gamstop Casinos UK 2026 guide
• For details on who writes and fact-checks our content, visit About Us
• For the legal terms governing use of this site, see our Terms and Conditions

Response times and what to expect

We aim to review messages as promptly as we can, though response times can vary depending on volume. If your query relates to a specific casino review, it helps to include the brand name and a brief description of the issue so we can look into it efficiently. We read every message that comes in, but we can't guarantee a reply to every one, particularly where the question is really one for a casino's own support team or for GAMSTOP.

Getting in touch

Use the contact details or form provided elsewhere on this site to send us your question, correction or feedback. Whether you're flagging outdated offer terms, asking about our ranking process, or just want to tell us we've missed a brand worth reviewing, we're glad to hear it — that's how the site stays accurate and useful for the next reader.

Remember that all gambling carries risk, and our content is intended for adults aged 18 and over making informed decisions about their own play.